1. What kind of Digital Products do you sell?
We specialize in pet-related eBooks, Planner, Bundles and much more — from puppy training guides to pet care planners. All our content is designed to be practical, easy to follow, and useful for pet owners of all experience levels.

2. How will I receive my Digital Product after purchase?
Once your payment is confirmed, you’ll receive an instant download link via email. You can open it on any device — computer, tablet, or smartphone.

3. Can I print the Digital Products I buy?
Yes! Our Digital Products are in PDF format, so you can print them at home or take them to a local print shop.

4. Are your eBooks beginner-friendly?
Absolutely. All our guides are written in simple, clear language — perfect for beginners but still valuable for experienced pet owners.

5. Do you offer refunds?
Since our products are digital and delivered instantly, we generally do not offer refunds. However, if you have an issue with your purchase, contact us at myuniverseforpets@gmail.com and we’ll do our best to help.

6. Can I share my Digital Products with others?
Your purchase is for personal use only. Please encourage friends or family to purchase their own copy to support our work.

7. What payment methods do you accept?
We accept major credit cards, debit cards, and PayPal for quick and secure checkout.

8. How often do you release new eBooks?
We’re always working on fresh, helpful content. Join our newsletter to get updates about new releases and exclusive discounts.

9. Do I need special software to read the eBook?
No — our eBooks are in PDF format, which can be opened on almost any device with a free PDF reader.

10. What if I lose my Digital Product file?
Just email us with your order details, and we’ll resend your download link.

11. Is there any extra cost after buying the Digital Products?
No. You pay only once, and the eBook is yours forever.

12. Do you offer discounts for multiple purchases?
Yes! We occasionally offer bundle deals and seasonal discounts. Keep an eye on our promotions page.

13. Can I gift an Digital Products to someone else?
Yes — simply enter their email at checkout, and they’ll receive the Digital Products directly.